Faith, Character, Liberty Man

My dear father fought for my name Faith, and I am extremely blessed to have been given such a sacred name at birth. My father's name was Victor, and he was indeed a "victor" in many ways. 

What is the meaning of Faith? It is faith in God, that leads to wisdom.  

A powerful explanation of how "Liberty is Built" is below. Faith is at the top and she points her finger to heaven where God is.

#twelvestones

#loveforGod

#faithfulleaders

#howlibertyisbuilt

#matrixofliberty

"The Pilgrims Formula to Save America" - Kirk Cameron in Monumental

https://www.youtube.com/watch?v=SDY7c9AAAPI

My Takeaway:

FAITH - Faith in God leads to wisdom 

#faith

#staronforehead

MORALITY- The standard for the beginning of all freedom;  internal character and transformation of the heart. 

#tencommandments

#scrollofrevelation

#character

#internalliberty

EVANGELIST

#gospel

LAW - Principles of God's laws into civil laws

#mercy

JUSTICE - The scales of justice and equality under the law

#justice

#equity

MERCY - There is mercy and grace along with laws

#grace

EDUCATION - The law and the word of God;  parents’ responsibility to educate and teach their children. Training youth in the way they should go

#carryontruth

#bookofknowledge

#wreathofvictory

WISDOM - Older generations to teach younger generations how the world works from a Biblical perspective.

#TenCommandments

#Bible

LIBERTY MAN - Obey the matrix of liberty , and there are fruits in obeying. God’s ways = long term blessings.

#hero

#libertyhero

#brokenchains

#lionshead

Check out this miniature Forefathers Monument (as seen in the movie "Monumental"):

https://store.americancampfirerevival.com/products/small-forefathers-monument-pre-order

Wellness for Real, Part Five of Series

With Kathy Anton Galietti, Director of Hospitality at Coeur d' Alene Casino Resort and Hotel

My fifth interview in my "Wellness for Real" series, is with Kathy Anton Galietti, Director of Hospitality at Coeur d'Alene Casino Resort and Hotel. It was such a joy to share ideas, perspectives, as well as practical tools we can implement into our lives, as we embrace "wellness for real." Hope you enjoy!

Me: Do you have your own definition of "wellness" that you can share?

Kathy: What a perfect opening question. I live my life, and look at my life as a series of decisions. Whatever I am presented with, I have one of two choices. There is no dancing in the middle. My priorities are very defined and with my faith, I hold family first, my productivity at home and work, then growth in my career. After I left Marriott in 2008, I redefined myself. I realigned my life and priorities. All I do focuses on my family’s security and well-being and my career compliments this. Most of my decisions are based upon my priorities, and my decisions are based upon being responsible and decisive. Being decisive, is what "wellness" is. I believe the key component to wellness is realizing that at every turn in life, there is a choice. We can learn from "wrong " choices and accumulate our best choices for us. This is growth and this ultimately makes for the best choices for the people around us, and in front of us. As far as physical wellness, I have exercised since high school, and am always aware of what I eat and when I eat.

My takeaway:

So profound. Choices. We all have choices. This is a wonderful perspective, and not one we hear of too often, when speaking on the topic of wellness- thanks Kathy!

#wellnessforreal #choices

Me: So tell me a bit about the experience of leaving your "big" job and position at Marriott. That seems like it was quite a "defining" moment for you.

Kathy: Well, back in October of 2008, I experienced a huge job loss, and as I look back, it was "tragic" for me. I made a lot of money so I had to "readjust" on many levels after I was laid off. At that time, I was the breadwinner and I had two little boys. Looking back, Mondays were indeed the hardest, given I had nowhere to be so I doubted my value. I was with this organization for 15 years and worked at least 60 hours a week. I loved my job and I was good at it. As I look back now at my career and where I spent my time, I did miss a lot of experiences with my youngest son. My husband worked from home so he was with the kids more than I was. I did a lot of busy work to try to wrap my head around my situation. I sure did a lot of crossword puzzles during this time. It was indeed a struggle, but I was sure with 100% conviction, that I would come out of it well.

My takeaway:

From my own experience, it seems like those "forced" forks in the road, can somehow provide us with a "pivot" in our perspectives, thoughts, actions, and future decisions, that may lead to a "better" overall life. Tough to have this perspective while going through the "muck" of life, but there is indeed something positive awaiting, as we navigate, and move through to the other side of it. Kathy is one strong and amazing woman!

#innerstrength

#resilience #faith

Me: So it is clear to me, that you love working at the Coeur d'Alene Casino Resort Hotel. How did this come about?

Kathy: During this time of "transition" one of my best friend's (from Spokane) father had passed. My high school friends went to the funeral, and after the service went out and through that interaction, I was contacted to see if I was interested in relocating back to Washington State and apply for the role of Hospitality Director. I did and was offered my position in May 2012. Prior to this, I was doing some consulting for Hilton Grand Vacations where I was given the opportunity to work with eight of their key properties. The experience was awesome and through that journey, I learned so much.

My takeaway:

Good for Kathy! So thrilled she landed in a place where she is fully happy and fulfilled. We all deserve to be happy , fulfilled, and inspired. I am also thrilled that she works with such amazing people at Coeur d'Alene.

#workplacewellness

Me: So I know that you now work at an amazing place, with terrific people. How have these past few weeks been for you, through this 'closure" due to Corona Virus?

Kathy: What has been so inspiring is given we are owned and managed by the Coeur d’Alene Tribe and during the closure, the Tribe paid all of the employees the entire time we were closed along with our medical benefits. We closed on March 20th at noon, five days before the Idaho Governor’s order to Stay Home. They kept us “whole” for over 5 weeks. The Casino is the economical driving force for the Tribe so the money the Casino earns, fuels the Tribe’s social service programs, veterans programs, early learning programs – essentially the tribe’s overall sustainability. We’re valuable to this region in the form of jobs, charitable donations, and we’ve donated over 33 million towards education.

My takeaway:

I could tell the leadership at Coeur d'Alene is spectacular. From my own experience, and listening to others' stories/experiences, while observing other companies and corporate cultures , it is clear that the "health" of any organization always trickles down. If the people in leadership are "healthy" in their perspectives, and how they treat those who work for them, then their employees will all be happier, and in turn, healthier overall. The ability to thrive at work, seems to correlate with how well workers are treated in their own workplace environment. Conversely, if the people in leadership are "unhealthy" in their perspectives, and how they treat those who work for them, then their employees will be frustrated, unhappy, and not thrive, for the most part.

#workplacewellness

#healthy leadership

Me: With so many in the Spa/ Hospitality industry now at home, what types of things are you implementing into your hourly/daily/weekly routine, if anything? What do your "typical" days/weeks look like?

Kathy: Every Tuesday our executive team meets with consideration to social distancing and we talk. I do have the opportunity to go into work a couple times a week. It was nice to get caught up and nice to plan for a new normal when we open back up. For any of us that went to the workplace during the closure and worked, the employee was compensated additionally for helping during the closure. With more time at home, I am cleaning and nesting. I cleaned out my china cabinet and it just sparkles! My youngest had just went off to college and most recently had to move out of his dorm because of the COVID-19 virus so he moved back home. My oldest works at Albertsons, spending up to 60 hours per week working to keep the shelves stocked. I believe our grocery workers are all hero’s. He is a senior at Gonzaga University in Spokane, Washington and intends to go to law school or into medicine. My husband is working out of our house so we are enjoying a lot of family time. Prior to the pandemic, I was enjoying my Barre exercise class at 6 am, 4 times a week but now I am doing some virtually online which is really hard to stay motivated but twice a week is better than none. I have to say, I really am enjoying this time at home to spend with family; puttering and nesting; and cleaning and organizing.

My takeaway:

It is quite wonderful that as Kathy still goes in to work some days each week, she is still also embracing her extra time at home. It is my opinion, that those who enjoy their life outside of work, and have hobbies and things that bring them joy, are overall "healthier" individuals.

#balance

#priorities

#findyourjoy

Me: So I notice from all your emails to me, (not just some, but all) , your kindness and hospitality come through your words. There is an elegant, genuine, and sweet energy behind your words, which someone like myself can feel. Whether you buy a product from me or not, you are so professional and sincere in your communications, it is clear to me that you are always present with what you are doing. Even during this interview, I can tell you are very present. In times when most are "multi-tasking" and not being truly present with what they are doing in the "now" – how do you stay present?

Kathy: I am always engaged in what I am doing or I couldn’t do it well. I stay present because I choose to be present. My priority is always the person in front of me, whether on the phone, with me physically, or as you referenced, by way of email correspondence. I know that someone would not "come" to me, if they did not "need" me, and I know that people need to be heard and feel valued. I choose to be responsive and I put myself in check if I am ever in a "bad" mood. So my ability to be present, just boils down to choice. My choices that I make are centered and conscious. I am very thoughtful, and know that there is good in everything and good in everybody – I choose to believe that.

My takeaway:

Kathy's keen ability to make choices from a very centered and conscious place is inspiring. Being able to truly be and stay present with another, is a "gift", and very few, in my option, are able to live moment to moment like this. Words are powerful, and even more powerful is the energy behind the words. We are living in a 24/7 "communication" society where many rely on email and text. In a time where most seem to be "short,” "abrupt,” somewhat "rude,” or even "robotic" in their communication "styles" in emailing and texting, it is quite refreshing to communicate with those like Kathy who are conscious of the words and energy that they are putting out to another human being.

#choices

#presence

#consciouscommunication #energy

Me: So let's talk about all your amazing experiences. I believe that we all bring our own life experience, as well as energy, perspectives, and consciousness to all we do. You have a BS is Sociology, with an emphasis on criminal justice. I have a BA in social psychology and attended law school for a year, where I attained law review status. How do you think you bring some of this experience to all you do at the Resort/Casino, and in addition, how do you think we can all contribute more of who we are, as whole and integrated human beings, into all we do?

Kathy: With my education, I intended to work with juvenile delinquents. In my Spring quarter I had to go to a group home which was a place where kids go before they are reintroduced back into society after a situation with the law. I had experienced what it was like to be with these kids and it was very tough on me emotionally. I was crying to my dad about some of this, and I remember him saying to me that I really can't do this kind of work, saying "you are not made for this". Years later when my husband took a job in Hawaii, I learned about hospitality. When we were living on Maui, I worked four years as the executive assistant to the GM where I learned so much about Hospitality leadership. When we moved off the island, and back to California, I started with Marriott where I learned so much through their training initiatives. I still use my strengths and still impact people in a positive way. I believe in the vital importance of human capital. In my position, I work late and my door is never shut- it is always open. As a leader I am available to those that depend on me physically and mentally. The human capital is key to any successful business. I believe when we take care of the employees, they take care of the business. Through this pandemic, the Tribe is the epidomy of this mantra given the care they have shown to close to 1000 employees during this closure. I am so honored to work for the Coeur d’ Alene Tribe.

My takeaway:

I have noticed through most of my life experiences, that those who have gone to school and have a degree in sociology or social psychology have a unique interest not only in people but also in culture. Kathy continues to use her talents, gifts, and leadership to impact and inspire others. It really does not matter the form or "title" of what we do, as it is really the "content" and "thread" that holds it all together.

#contentoverform

#corporateculture

#leadership

#human capital

I want to thank Kathy so much for this interview, and her time- it was truly a joy!

To learn more about Coeur d’Alene Casio Resort and Hotel in Worley, Idaho, please check out: https://www.cdacasino.com/hotel/

Be sure to also check out their Spa- Spa Ssakwa'q'n at https://www.cdacasino.com/spa/

Concierge – At Your Service

Featured Spotlight - Alexandra Yarborough

(Senior Concierge)

I met Alexandra many years ago at La Costa Resort in Carlsbad – now it is Omni La Costa. As I have been doing these interviews, I thought Alexandra would be a perfect fit for my series on workplace wholeness and workplace wellness.

As mentioned in some of my previous interviews, I want to shine a light on those who are positive, engaging, present, as well as “whole;” as they bring their unique perspectives to their work. In the times we are in, some in the hospitality industry can feel “pressured” and possibly “over worked,” but more so than not, most are super happy in their positions, and have excelled within the brands they work for. Not only that, they are appreciated and valued by their employers.

What is it about them as individuals? And what does it also say about the companies they work for that encourage and appreciate this kind of talent?

Our work is supposed to be a place where we can be ourselves, and whatever the “job” or “profession,” we can all be healers for one another by being truly present, and engaged
in how we interact with one another.

It is my hope that we can all learn and grow by engaging in meaningful conversations such as these that can benefit the whole.

My interview with Alexandra is below...


Me: How long have you been in the Hospitality/Spa arena?


Alexandra: I started with La Costa in June 2011, and now it is Omni, so I have been working at this location 7 years.

My take away:


I met Alexandra when the Resort was La Costa Resort, a KSL Resort, and even back then I knew she was someone special, and knew that she was going to thrive in the hospitality space. Hospitality is about people and service. Alexandra is defiantly a people person, who is not only heart centered and present in all that she does and says, but is also super organized and efficient. This blend makes for a spectacular fit for any team at a Resort.

#hospitality

#service

#being integrated at work

#workplace wholeness


Me: Did you have prior experience in concierge services before getting hired?

Alexandra: I had no prior experience. I went to a job fair here at La Costa and got a call back. I was interviewed, and then hired in a “seasonal” concierge position. Once the season was over, I was asked if I wanted to stay and they changed my position to full time concierge.

My take away:


Being a people person, does not involve any “prior experience” – it is the experience of demonstration. Those who genuinely love connecting with others have the ability to be present in another’s presence and are here to serve – there is no “training” for these skills. These are the best types of individuals for companies to hire, as these are the leaders and team players. One can lead and also be part of a winning team. Organizational details and specialized “tasks” can be taught. Thriving companies look for people like Alexandra.

#connection

#presence

#leaders

#team players

Me: I notice that the concierge interacts with every department. How have you been able to master this role?


Alexandra: I embrace the fact that I work as a team with other departments. My main point of contact is with the front office, bell stand, In room dining team, and IT.; but my role can be seen as a kind of liaison among all departments. I have been really good at connection and creating relationships and alliances with other key departments such as Sales, Marketing, Food and Beverage, and Accounting. I take the time to get to know the individuals in each department and love creating and building relationships.

My take away:


The value of relationships and connection is crucial – especially in the work environment. We spend so much of our time as well as our energy in our “jobs” or “positions” that if we are not connecting with others in our work environment, then this should be a call for concern. Those who take the time to work with those with whom they can connect with on both a personal and professional level, lead richer lives, and are generally more fulfilled and content in their work.

#workplace wholeness

#connection

#relationship building

Me: So do you have a favorite part of your job?


Alexandra: My favorite part is connecting with different departments to really shift the dynamics of work culture. When someone new comes on board, I make it a point to introduce myself, and maintain and build from there. I like to develop rapport with others.

My second favorite part of my job is service and creating an exceptional type of experience for each guest – whether it is in person or on the phone.

#work culture

#workplace wholeness

My take away:


As many industries are wanting their workers and employees to become more “robotic” and mechanic in their day to day responsibilities, it is great to know that there are those companies who value individual talents, gifts, and perspectives. The whole is about the sum of its parts... so those who embrace the uniqueness of its parts, make for a thriving work culture. It is awesome that Alexandra can bring her uniqueness, flair, and perspectives to her role, as she is definitely a key part of the overall team.

#workplace wholeness

#company culture

#uniqueness

Me: Since you interact with so many guests, do you ever have any “difficult” ones, and if so, how do you handle these guests?


Alexandra: Most of our guests are a joy and a delight! If there is a “difficult” guest, sometimes I will take a step away from my desk, and just breathe. I remind myself that people generally bring in who they are and where they are at in life. I also remind myself that they have chosen to be “delightful” or “difficult.” For the “difficult ones,” I see this as an opportunity to build my skill set, attitude, and character. I can not take their attitude personally. I can only do my best and maintain grace and poise serving them. I am really good at being gracious, diplomatic, and flexible.

My take away:


This can be a common theme of any job or position. While most people are wonderful to work with, there can be those that are “difficult.” Whether it is a one time interaction with a guest or client, or it is a pattern with someone we work with, it is best to remember to not take it “personal.” Alexandra’s way of handling tough situations is spot on, and we can all take this in.

Me: You do so much and have so many responsibilities, are you good at asking for help when you need to?


Alexandra: Yes, I do not have a problem with asking for help or advice. I ask for help when I really need it and I am also patient when others need it. I am really good at juggling things, in general, and am good at prioritizing and delegating. I realize that I can’t be the best in all areas.

My take away:

Many of us have so much on our plates and are pulled in so many directions, it is definitely a sign of strength to be able to ask for help or advice. We are all here to contribute our uniqueness and perspectives to all we do, so if others can add a perspective or lending hand, it is always wonderful as well as appreciated on multiple levels.

Me: Two part question: How are able to be so grounded and centered ? Do you have any daily “routines?”

Alexandra: One of the most important things in life is to let people know that I see them and acknowledge them. I let people know this in my actions. I am present with what I am doing, whether face to face or on the phone. I am able to give guests my full attention.

I am most recently starting “routines” around my high time and low time of energy. I am finding my algorithm. I start my day with prayer and time in God’s Word receiving instruction and strength from Him. For ten minutes or so, before work, I visualize what my day will look like, and I set my goals for the day (personal as well). I have a visual calendar as well as use Evernote, where I prioritize most important to least important for personal, work, and my music. I like to do a journal “mind spill.” This is when I write down all that is on my mind and release.

Also, I like to walk during my lunch breaks. The one thing in my routine that is non-negotiable is my Bible time in the morning. Being in the Word gives me peace of mind. Peace is the highest priority.

My take away:

The importance of daily rituals, and finding one’s own unique flow in maintaining one’s center point is imperative, especially in the times we are in!

#daily rituals

#free flow writing

#spiritual practice.

Me: We touched on your music briefly, so let’s chat a bit more about your music, as well as what some of your other passions and interests are.


Alexandra: I enjoy UFC fights as well as love to hang out with friends. I love to go for walks on the beach and I also love to explore brief excursion to learn more about my city. I enjoy time with family, and I love to do my music. I am a songwriter. I write all my own music and sing. My stage name is Lexy Luz (Luz means light in Spanish), and you can find my music on YouTube, iTunes, and Soundcloud.

My take away:

The ability to express oneself and touch others, whether writing, speaking, singing, or rapping – is a gift as well as an art. Alexandra is definitely creative, artistic, heart centered, and present in all she does. The consciousness she brings to her work, is the same consciousness she brings to everything else in her life!

#connection

#consciousness

#content same form different.

Me: What two words sum up 2018 so far for you?


Alexandra: “Keep your eyes on Jesus” – this sums up my faith. Keep eyes on God, whatever the circumstances. Through all of my experiences, my faith has deepened, and I am very aligned in my faith and trust in Christ Alone as my source. My faith in Him guides me and leads me to be all I can be to serve others.

#faith

#trust

My take away:

Alexandra is a true demonstration of walking her talk. Her actions, words, and deeds are aligned; and her core is one of beauty, grace, and divine radiance. The glow she has and the faith, joy, and trust she radiates is extremely spectacular!

I am so blessed and grateful for this interview. Being able to share and connect with someone like Alexandra is a treat, and it is wonderful to be able to connect on many levels. It is my hope that those reading this interview can take away something that may resonate with them and their own journey.

#authenticity

#divine alignment

#beauty

#grace

#deep gratitude

For more information on Alexandra and her music, visit:

https://www.youtube.com/watch?v=3mtZ7WRCTy0