Wellness for Real, Part Seven of Series

With Jessica O'doski, binka Founder/ CEO

My seventh interview in my "Wellness for Real" series, is with Jessica O'doski, Founder/ CEO of binka. I had such a great time interviewing someone who I not only work with, but also someone who is a true and amazing friend of mine. Very grateful! Hope you enjoy!

Me: So I usually start this series with this question, do you have your own definition of "wellness" that you can share?

Jessica: Wellness for me, is completely holistic, though I do think it is more mental and emotional.

My takeaway:

I totally agree with Jessica, in that the mental and emotional aspects of wellness are imperative, when speaking about "wellness" for real. The completely holistic approach is where it's at!

#mentalwellness

#emotionalwellness

#holisticwellness

#wellnessforreal

Me: So you and I have always had this "rare" synergy and flow in working together. Since day one, we have had this. Hard to explain, something that is energetic in nature. I think the best teams and partnerships are those where there is a flow and synergy, and then business just grows organically from this type of energy. Thoughts?

Jessica: I totally agree. Synergy is definitely an awareness, that something is just a "fit." The synergy and flow that exists is like any relationship- people either "mesh" or they do not. When we have this flow, we can then be more successful in sales together, since there is also the same type of work ethic, as well as same ideas about sales.

My takeaway:

Things are either a "fit" or not. Jess is right on when talking about any relationship. We know when things "mesh" and when they do not. In my opinion, we can "waste" a lot of time and energy in relationships, both personal and in business, where it is not an energetic fit. When there is a "fit" and synergy, energy seems to expand; and when there is not a flow and rhythm, energy seems to contract.

#thingsmesh

#peoplemesh

#energyofbusiness

#energyofrelationships

Me: You and I are similar in our "core" view of business. That it is more about "relationships" than "numbers." Yes, everyone needs to make money, but you and I value relationships and people. Why do you think this seems to be somewhat "rare" in business? Seems like we live in a "spreadsheet"/"analytical" type of culture, which seems more "automated/robot-like " as time goes on.

Jessica: Business is all about relationships. It is only an advantage when one genuinely likes and cares about people. When we relate to our clients, it is more personal, and we connect, establish, and grow our relationships. Definitely a different "approach" than those only focused on numbers.

My takeaway:

Business and life is all about relationships. I am so grateful that Jessica is someone who not only believes this, but also lives it. I have worked with people and companies, who unfortunately do not value people and relationships. Working with Jessica has been so refreshing to me, especially since we both view business and relationships with such heart and appreciation.

#businessisrelationships

#energyofbusiness

#heartbasedbusiness

Me: You and I both love picking up the phone and checking in with clients, following up, and also chatting with clients. Many of our clients have become our good friends. I read a lot online about cold calling, and that it is "dead." I do not agree with this, Thoughts on how and why you think this perspective may be "wrong?"

Jessica: The phone is a way to connect and establish rapport. Since we can not travel and see all our clients, (it is not really feasible since they are spread all over), the phone is a great way to connect. Clients appreciate a phone call and my clients are my friends. I personally built my business 95% with phone and email. Being a "road warrior" is not as feasible.

My takeaway:

Totally agree. It is not feasible to travel and see clients that are all over, and the phone is a terrific option. Most entrepreneurs are amazing at connecting with clients on the phone, and many still will say, that this is their best way to grow their business. To date, a large majority of my business is also phone, and email. Jessica and I are examples that cold calling, and calling clients on the phone is not only "not dead," but is a terrific way to genuinely connect with others and grow business relationships that ultimately can indeed evolve into strong business relationships as well as friendships.

#coldcallingnotdead

Me: Let's chat about entrepreneurship in general. I have been an entrepreneur since I was a young girl. These days it seems like everyone wants to be an entrepreneur, and most are "wanna be" entrepreneurs - they do not want to put in the hard work.You and I have an incredible work ethic, which I think is rare these days. There has been the question/ debate of innate versus learned? Can entrepreneurship be "taught" or is it something innate? I personally think it is "innate". There are so many that start businesses and think business is supposed to "come to them," and "money is supposed to just fly into their bank account." The entrepreneurial journey is a roller coaster ride of ups and downs, and few are able to really understand and embrace this. Thoughts?

Jessica: I one hundred percent agree, and think entrepreneurship is something innate. There are inborn qualities, and certain personality traits that make up an entrepreneur. Others are better at a routine, at direction, as well as at some sort of "predictability"and "security."

My takeaway:

I totally agree, and think entrepreneurship is innate, and not something that can be taught/learned. It is not for everyone.

#entrepreneurialjourney

Me: This leads to the story of binka. The fabrics you use, and your designs are incredible. I wear your tanks and sheer hoodies all the time. What was your vision when you started your company?

Jessica: The idea popped into my head, and I ran with it. It grew in its own direction. When I started, it was just going to be retail for fitness, and e-commerce retail. I did not really know where I was going till 2009. I connected with women who belonged to local country clubs and gyms who suggested that I sell to clubs and spas. I started getting into some of the country clubs they belonged to as well as a local Marriott property and little by little it grew. I realized I could fit in the Resort world so I started to target large corporate resort brands such as Hyatt and Marriott. In 2018 one of my clients at Sundara Inn suggested that I consider expanding my offerings to custom/logo. From there my brand really took off.

My takeaway:

I think the best way to grow a business is organically. Being able to listen to clients, as well as suggestions within other market niches is instrumental in being able to grow. Being able to see opportunities and pivot is a wonderful quality most successful entrepreneurs have. Good for Jessica that she is not only an amazing listener, but she is also able to pivot when it makes sense.

#embracethepivot

#growingorganically

Me: I think it is really important for people to be buying USA made - now more than ever. Why do you think people are still buying products overseas in China? Do you think most still are only looking and dollars and cents? Lately, I have noticed though, more and more have been asking where products are made. Thoughts?

Jessica: Well I agree, and it is my personal view too. I feel strongly about USA products, as well as the need to support local/small businesses.

My takeaway:

I think more people now, more than ever, do want to support small business, and products made in the USA. This is a good thing!

#USAmade

#smallbusiness

Me: You and I both have been selling within the Resort/boutique hotel area 15 years or so. I love our industry and love the people in it. I am very grateful for the amazing clients I have gotten to know, especially on a personal level. I think the hospitality industry in general, attracts "people people" and "service oriented people." Aside from you and I working very hard, I think we both are also very grateful and appreciative. Whether a client orders two dozen of a product, twenty dozen, or one hundred dozen, we truly appreciate the business. What are your thoughts on gratitude, as well as staying positive and at times, having to deal with "negative" ?

Jessica: In terms of working hard, I do work my butt off. I also love the industry, as well as my clients, and appreciate all business. "Negative" can affect me personally, since I am invested in what I do, as well invested in my clients. We all have "bad" days, and different personalities. So I try not to take it to heart. I know that I deliver exceptional service, and I know that I care very much about people. and my brand, so, if I need to, I do try to "right" any "wrong" so everyone is happy.

My takeaway:

Working hard, loving what you do, and delivering exceptional service are all keys to any strong business. Gratitude as well. I am very grateful to be able to work with someone like Jessica - she is a gem!

#gratitude

#hardwork

#noshortcuts

Me: You and I are very heart centered. Those who are heart centered, versus "mind" focused/analytical, tend to live their lives, and operate their business in a different manner. Not one is "better" than the another - just different. I feel like the heart centered entrepreneurs and business owners are more "big picture"/creative types, and genuinely love and care for what they do, and who they do it with. It emanates from the heart. They tend to love what they do, or else they do not do it. Thoughts?

Jessica: Agree. I love what I do. My business is an extension of me, and I am passionate about it. I do not feel like it’s work and do not put an effort into "balance." I am just "doing me." I communicate with my clients even when I am on vacation. I’m always available but that’s not a matter of balance to me because I love what I do! I do not like schedules, and having an unscripted, casual approach to my work, works well for me. Authenticity and knowing oneself is key to having this kind of approach at “work."

My takeaway:

Love what Jessica shared, and could not agree more! I do not think living a balanced life is in "environments of the heart." When you love what you do, whether working or taking a break from work with things you love - love is at the center of it all. There is a flow to living in the moment, in the heart, and living authentically.

#justdoyou

#heartcenteredentrepreneur

#authenticity

#knowthyself

I want to thank Jessica so much for doing this interview with me. This is the last interview of this series, and I could not have thought of anyone better, who I would love to close this series out with, than Jessica!

For more info about Jessica and her amazing company binka, please check out: https://www.binkagirl.com/

Please use code BINKASPRING50 for "half off" thru the end of this month.

Wellness for Real, Part Four of Series

With Rich Case My fourth interview in my "Wellness for Real" series, is with Rich Case . He is one of the most compassionate, centered, mindful, as well as truly kind individuals that I am blessed to know. He lives his life by example. His actions speak loud, and his words are always filled with wisdom and empathy. We are both huge Jewel fans, and this seems to have been the thread from which we have built a wonderful friendship. Hope you enjoy! Me: So, I usually start off with this question- Do you have your own definition of "wellness" that you can share? Before that though, I know today is your Anniversary- Happy Anniversary. Rich: Well, thank you for that. My own definition of wellness- I think I am still coming to my own conclusion. One of the books I am in the process of re-reading is Radical Forgiveness by Colin Tipping. This book seems even more meaningful today than when I bought the book back in 2008/ 2009. I was facilitating a group, and there was a gentleman in the group who mentioned this book. What I really enjoy is that a lot of these things speak differently to me, than when I originally read it. My takeaway:

Many times I find when reading a book, if I read it again years later, there are indeed things that speak differently to me as well. Possibly we are at different "stages" in our development, and also have experienced other things in between the times we read and re-read, where we have developed some different perspectives. This book, Radical Forgiveness, that Rich mentions is definitely on my "book list." Thank you Rich! #radicalforgiveness #perspective #wisdom #colintipping

Rich: I have also been blessed to meet some of the folks whose books I have also read. One of which is Father Joseph Martin who is famous for the film- Chalk Talk, about alcoholism and recovery. Later, I would have the chance to meet John Bradshaw who had a number of series on PBS on recovery and inner child work. I was also fortunate to meet Earnie Larson, who wrote a book- Stage Two Recovery. Here I learned the principle of : "What we live with we learn, what we learn we practice, what we practice we become, and what we become has consequences". And these consequences can be positive or negative. So, my "wellness" definition, would ultimately be learning who we are and what our purpose is. Over the years, I have found out more and more about authenticity and what my purpose in life may still be, and I am comfortable with this. My takeaway:

Some very profound insights that Rich shares. Authenticity and purpose are always areas that are worth chatting about! As Socrates said : “to know thyself is the beginning of wisdom.” I think on many levels we are all in "recovery" for something. Inner child work is always something precious, if we allow ourselves to do the deep work, and embrace the process. On the other side, does come many layers of healing. What Rich mentions about what we live with we learn.... much truth. Ultimately what we become does indeed have consequences. Many times, we are on a road to becoming who we really are not- this is where consciousness, as well as deep healing at the core can be transformational. Rich's definition of "wellness" is probably one of the best definitions, in my opinion. To learn who one is at the core, this is the journey. When we do this, we can then uncover our purpose. As Ralph Waldo Emerson said (he has been one of my favorites since I was a little girl) - "to be yourself in a world that is constantly trying to make you something else is the greatest accomplishment". #socrates #emerson #ralphwaldoemerson #authenticity #purpose Me: So I think we all may have a similar purpose- which is helping others. The more authentic we become and the more we live from the core of who we are, and thus express ourselves in our own unique and creative ways, we are helping others do the same. Helping others be their true selves. Thoughts? Rich: Yes, when I help others, I, in turn, help myself. Pieces of you are pieces of me. As I listen to others I find pieces of me. Thus, more healing for me My takeaway:

Some deep truth- "pieces of you are pieces of me" #healing #authenticity #betruetoyouself Me: You are definately someone who "walks their talk". You share personal experiences, as well as insights. You are one of the most compassionate listeners that I know. This coupled with the fact that you are not one who is in any type of "interrogator" energy. This I find to be rare, as I believe we live in a society that is filled with much judgment, and condemnation. Others can be our biggest "hindrance" to moving forward and being happy. Many times, people ask a lot of questions, and put others on the defensive as to how they are feeling, and/ or what their perspectives are. We are all entitled to our own feelings, as well as thoughts and perspectives. Practicing non-judgment of others is key and instrumental to truly assisting another with their own soul's growth and evolution. I would think that you have been instrumental in much of many people's growth and transformation? thoughts? Rich: Back when I was a family therapist. I worked with family members as well as addicts and alcoholics. In 1978 I went to my first Al Anon Meeting, and they talked about "just for today." Can I do these things every day? Some days one can be good at some; other days maybe only do one or two of them. Some days one is attuned and some days not. It is almost like a bio rhythm. I try and stay in my own rhythm. When moderating/ facilitating domestic violence or anger management, I would often use some of the things I learned in Earnie Larson's book Stage Two Recovery. Though the facilitator and myself had different backgrounds, ( she was an RN who worked on the medical side) - while doing the counseling/ therapy work, one of first things we tried to get across to people sent by the courts, was that we were not there to punish, but to help them see that what they were doing was not working well, and we offered some alternative. Alternatives that may work better. We only had two " repeat customers" in the six years. The idea was for them to get to know who they are, and one of the things they learned was they are not their behavior, but they are responsible for it. One of the things that happens... we do one or two things in life, and have a lot of shame. But we should not be characterized by that. People need to be responsible, but also understand that they are not that behavior. They are more than that behavior. Jewel talks about this a lot- we are not our behaviors and not our thoughts and not our emotions. We may be having thoughts and emotions, but we do not have to act on them. Most important, we are more than our behaviors, feelings, and thoughts. My takeaway:

Having others who can reflect back to us, who we truly are, is invaluable. "Seeking wise counsel" ( what I call it)- is always not only wise but essential. Questions I like to ask myself : is what I am listening to and who I am communicating with - is this authentically speaking to who I am? Taking one day at a time, always works well for me, and knowing I am doing my best. I know my rhythm, and as Rich says, so eloquently, some days we are better and more attuned at staying in our flow and "bio rhythm". I think it is important to not allow others rhythms to "dictate" how we need to navigate our own day. I love what Rich shared about his working with the RN in the therapy/ counseling work. Powerful insights and much kudos on only having two 'repeat customers" in six years. #rhythm #flow #wisecounsel #intheflow #discernment #justfortoday Me: Let's talk for a moment about "choices" and options. Sometimes we forget that we have the power of choice. One of the few freedoms we still have. Many are not consciously choosing. While others are very conscious. When making a decision, how do you make decisions that are coming from a clear and pure center? Rich: It is always important that I realize that I have choices and don’t need to jump the train track based on others decisions, actions, or words and emotional state. I find that it is a new freedom that I didn’t realize that I always had. How wonderful it is to learn that however long we have been alive, we can always learn more about ourselves. My takeaway:

Always powerful to know we are always 'at choice". When there is intention, deep alignment, and consciousness- we "decide" better. Decisions that come from a centered place are usually the ones that bring peace. #choices #powerofchoice #powerofintention Me: This brings me to the term that you have used before: "enlightened self interest". I never heard this term before, and it is a "good one"! What does this mean for you? Rich: I have to keep remembering that I am powerless over a number of things, and that I also have choices or options. One of the things I am powerless over is other peoples’ choices and behaviors. It is important for me to recognize my "enlightened self-interest". That is to say what is healthiest for me. Selection of this often includes consultation with my Higher Power and soul. Being an observer of others' choices and behaviors doesn’t mean that I am forced to be involved. If I see a whirling dervish it doesn’t mean I have to join the chaos. In addition, sometimes "enlightened self interest" will involve projects that would be healthier for me to do, to benefit the group. I am one of many. If I develop new behaviors will this also benefit others, as well as myself. My takeaway:

Love this! Much wisdom in this! #enlightenedselfinterest #choices #powerlessness Me: You mentioned Jewel in a previous question, and you and I are huge fans! . She talks a lot about nature versus nurture. I believe that she is a true example of a " phoenix rising". And, most importantly, she leads by example. As a young girl, I wrote poetry, played concert piano, and was gifted in art. So much of her creativity and self expression resonates with me on a very deep level, that most do not understand. She is spectacular in being raw, real, honest, and true to herself- especially in putting pen to paper for her songs/ poetry. She is also very vocal about the fact that her "goal" is to be a whole happy person first and musician second. Why do you think Jewel, her story, her lyrics, and her life resonate so much with people like us. Do you think it is primarily because we all want to rise from the ashes of our own personal stories to triumph and be examples for others that they can do the same? And secondly, are we not all trying to find true happiness in our own unique journeys? Rich: Jewel talks a lot about the importance of forgiveness and gratitude. "Hard Wood Grows Slowly". This is an important principle and takes a while before it takes root in our lives. When we learn to not only forgive ourselves, and forgive others, we free up energies, and our creative force inside is unleashed. Thus, we continue to move forward, and not remain stuck in that area any longer. When I first got involved in recovery, someone shared about "walking up the down escalator". If we don't continue walking up, we end up at the bottom. The "escalator of recovery" is also just like the "escalator of joy".... Joy is not a destination but a journey. My takeaway:

Jewel talks a lot about the three pillars to change: transformation, transmutation, and transcendence. And "hard wood does grow slowly". As Rich mentions when we forgive ourselves, as well as others, we free up energy, and creativity can be unleashed. I believe we all want to be the "phoenix rising" in our own lives, and with this journey, we can embrace joy along the way. As Rich says, joy is indeed a journey. Continuing to "walk" up" the "down escalator" does take intention, and consciousness. Rich is a great example of someone who continues to take steps "up" and keeps moving forward. It is a true privilege and a true joy to know Rich, and I am grateful for this time we had to chat. #joy #gratitude #hardwoodgrowsslowly #jewel

Concierge – At Your Service

Featured Spotlight - Alexandra Yarborough

(Senior Concierge)

I met Alexandra many years ago at La Costa Resort in Carlsbad – now it is Omni La Costa. As I have been doing these interviews, I thought Alexandra would be a perfect fit for my series on workplace wholeness and workplace wellness.

As mentioned in some of my previous interviews, I want to shine a light on those who are positive, engaging, present, as well as “whole;” as they bring their unique perspectives to their work. In the times we are in, some in the hospitality industry can feel “pressured” and possibly “over worked,” but more so than not, most are super happy in their positions, and have excelled within the brands they work for. Not only that, they are appreciated and valued by their employers.

What is it about them as individuals? And what does it also say about the companies they work for that encourage and appreciate this kind of talent?

Our work is supposed to be a place where we can be ourselves, and whatever the “job” or “profession,” we can all be healers for one another by being truly present, and engaged
in how we interact with one another.

It is my hope that we can all learn and grow by engaging in meaningful conversations such as these that can benefit the whole.

My interview with Alexandra is below...


Me: How long have you been in the Hospitality/Spa arena?


Alexandra: I started with La Costa in June 2011, and now it is Omni, so I have been working at this location 7 years.

My take away:


I met Alexandra when the Resort was La Costa Resort, a KSL Resort, and even back then I knew she was someone special, and knew that she was going to thrive in the hospitality space. Hospitality is about people and service. Alexandra is defiantly a people person, who is not only heart centered and present in all that she does and says, but is also super organized and efficient. This blend makes for a spectacular fit for any team at a Resort.

#hospitality

#service

#being integrated at work

#workplace wholeness


Me: Did you have prior experience in concierge services before getting hired?

Alexandra: I had no prior experience. I went to a job fair here at La Costa and got a call back. I was interviewed, and then hired in a “seasonal” concierge position. Once the season was over, I was asked if I wanted to stay and they changed my position to full time concierge.

My take away:


Being a people person, does not involve any “prior experience” – it is the experience of demonstration. Those who genuinely love connecting with others have the ability to be present in another’s presence and are here to serve – there is no “training” for these skills. These are the best types of individuals for companies to hire, as these are the leaders and team players. One can lead and also be part of a winning team. Organizational details and specialized “tasks” can be taught. Thriving companies look for people like Alexandra.

#connection

#presence

#leaders

#team players

Me: I notice that the concierge interacts with every department. How have you been able to master this role?


Alexandra: I embrace the fact that I work as a team with other departments. My main point of contact is with the front office, bell stand, In room dining team, and IT.; but my role can be seen as a kind of liaison among all departments. I have been really good at connection and creating relationships and alliances with other key departments such as Sales, Marketing, Food and Beverage, and Accounting. I take the time to get to know the individuals in each department and love creating and building relationships.

My take away:


The value of relationships and connection is crucial – especially in the work environment. We spend so much of our time as well as our energy in our “jobs” or “positions” that if we are not connecting with others in our work environment, then this should be a call for concern. Those who take the time to work with those with whom they can connect with on both a personal and professional level, lead richer lives, and are generally more fulfilled and content in their work.

#workplace wholeness

#connection

#relationship building

Me: So do you have a favorite part of your job?


Alexandra: My favorite part is connecting with different departments to really shift the dynamics of work culture. When someone new comes on board, I make it a point to introduce myself, and maintain and build from there. I like to develop rapport with others.

My second favorite part of my job is service and creating an exceptional type of experience for each guest – whether it is in person or on the phone.

#work culture

#workplace wholeness

My take away:


As many industries are wanting their workers and employees to become more “robotic” and mechanic in their day to day responsibilities, it is great to know that there are those companies who value individual talents, gifts, and perspectives. The whole is about the sum of its parts... so those who embrace the uniqueness of its parts, make for a thriving work culture. It is awesome that Alexandra can bring her uniqueness, flair, and perspectives to her role, as she is definitely a key part of the overall team.

#workplace wholeness

#company culture

#uniqueness

Me: Since you interact with so many guests, do you ever have any “difficult” ones, and if so, how do you handle these guests?


Alexandra: Most of our guests are a joy and a delight! If there is a “difficult” guest, sometimes I will take a step away from my desk, and just breathe. I remind myself that people generally bring in who they are and where they are at in life. I also remind myself that they have chosen to be “delightful” or “difficult.” For the “difficult ones,” I see this as an opportunity to build my skill set, attitude, and character. I can not take their attitude personally. I can only do my best and maintain grace and poise serving them. I am really good at being gracious, diplomatic, and flexible.

My take away:


This can be a common theme of any job or position. While most people are wonderful to work with, there can be those that are “difficult.” Whether it is a one time interaction with a guest or client, or it is a pattern with someone we work with, it is best to remember to not take it “personal.” Alexandra’s way of handling tough situations is spot on, and we can all take this in.

Me: You do so much and have so many responsibilities, are you good at asking for help when you need to?


Alexandra: Yes, I do not have a problem with asking for help or advice. I ask for help when I really need it and I am also patient when others need it. I am really good at juggling things, in general, and am good at prioritizing and delegating. I realize that I can’t be the best in all areas.

My take away:

Many of us have so much on our plates and are pulled in so many directions, it is definitely a sign of strength to be able to ask for help or advice. We are all here to contribute our uniqueness and perspectives to all we do, so if others can add a perspective or lending hand, it is always wonderful as well as appreciated on multiple levels.

Me: Two part question: How are able to be so grounded and centered ? Do you have any daily “routines?”

Alexandra: One of the most important things in life is to let people know that I see them and acknowledge them. I let people know this in my actions. I am present with what I am doing, whether face to face or on the phone. I am able to give guests my full attention.

I am most recently starting “routines” around my high time and low time of energy. I am finding my algorithm. I start my day with prayer and time in God’s Word receiving instruction and strength from Him. For ten minutes or so, before work, I visualize what my day will look like, and I set my goals for the day (personal as well). I have a visual calendar as well as use Evernote, where I prioritize most important to least important for personal, work, and my music. I like to do a journal “mind spill.” This is when I write down all that is on my mind and release.

Also, I like to walk during my lunch breaks. The one thing in my routine that is non-negotiable is my Bible time in the morning. Being in the Word gives me peace of mind. Peace is the highest priority.

My take away:

The importance of daily rituals, and finding one’s own unique flow in maintaining one’s center point is imperative, especially in the times we are in!

#daily rituals

#free flow writing

#spiritual practice.

Me: We touched on your music briefly, so let’s chat a bit more about your music, as well as what some of your other passions and interests are.


Alexandra: I enjoy UFC fights as well as love to hang out with friends. I love to go for walks on the beach and I also love to explore brief excursion to learn more about my city. I enjoy time with family, and I love to do my music. I am a songwriter. I write all my own music and sing. My stage name is Lexy Luz (Luz means light in Spanish), and you can find my music on YouTube, iTunes, and Soundcloud.

My take away:

The ability to express oneself and touch others, whether writing, speaking, singing, or rapping – is a gift as well as an art. Alexandra is definitely creative, artistic, heart centered, and present in all she does. The consciousness she brings to her work, is the same consciousness she brings to everything else in her life!

#connection

#consciousness

#content same form different.

Me: What two words sum up 2018 so far for you?


Alexandra: “Keep your eyes on Jesus” – this sums up my faith. Keep eyes on God, whatever the circumstances. Through all of my experiences, my faith has deepened, and I am very aligned in my faith and trust in Christ Alone as my source. My faith in Him guides me and leads me to be all I can be to serve others.

#faith

#trust

My take away:

Alexandra is a true demonstration of walking her talk. Her actions, words, and deeds are aligned; and her core is one of beauty, grace, and divine radiance. The glow she has and the faith, joy, and trust she radiates is extremely spectacular!

I am so blessed and grateful for this interview. Being able to share and connect with someone like Alexandra is a treat, and it is wonderful to be able to connect on many levels. It is my hope that those reading this interview can take away something that may resonate with them and their own journey.

#authenticity

#divine alignment

#beauty

#grace

#deep gratitude

For more information on Alexandra and her music, visit:

https://www.youtube.com/watch?v=3mtZ7WRCTy0

A Leader in Spa and The Workplace Wholeness Space

Featured Spotlight - Joshua Bredimus

(Area Director Spa & Fitness Hotel Valley Ho & Mountain Shadows)

This blog series has been an amazing platform to connect with others who are heart centered, authentic, and real. These individuals offer not only unique perspectives to what they do within the hospitality industry, but they are also demonstrations of heart based and compassionate leadership.

From the first time I met Joshua, I knew there was something quite amazing about him. His professional demeanor coupled with his compassionate and open heart was evident, so I knew that interviewing him would be a perfect fit for this series.

As mentioned in some of my previous posts, rising stars are indeed just that! Rising stars. They are stars that shine from within and it is obvious to those they connect with.

By shining a spotlight on individuals who bring their uniqueness to their work, and shine within their organizations, it is my hope that those reading can understand, if they do not already – people first then profits. Individual uniqueness first and then training within that uniqueness. When companies understand we are all unique expressions and we bring our own gifts, talents, personalities, and flair to what we do, it is a “win” for everyone!

Many of these individuals I have interviewed, have excelled within the brands they work for; and are also appreciated and valued by their employers. What is it about them as individuals? And what does it also say about the companies they work for that encourage and appreciate this kind of talent?

My interview with Joshua is below…

Me: How long have you been in your position as Area Director of Spa & Fitness at Hotel Valley Ho and Mountain Shadows?

Joshua: I have been in this role approximately a year and a half, and prior to this I was Spa Director at Hotel Valley Ho, for approximately two and one half years.

My take away:

When I met Joshua years ago, he was working as Spa Director at Saguaro Spa, and I knew there was something so uniquely amazing about him. It is no surprise to me that Joshua has been able to grow and expand within his present company, and I am sure there is so much more to see from him, as he evolves in his position as Area Director of Spa & Fitness.

#authenticity

#uniqueness

Me: So, tell me a bit about your background. Did you always want to be in the Hospitality Industry?

Joshua: I started out as a personal trainer and then massage therapist. I have a degree in exercise and wellness, and became an exercise physiologist.

My take away:

I have noticed that a lot of individuals within the hospitality arena, come with a background in health and/or fitness. Since we all bring our consciousness to all we do, it is not surprising to me that Joshua would use his background, personality, as well as his innate gifts in a way that is complementary to any “job,” or in any “field” of work.

Me: Let’s chat a bit about the “guest experience.” I know this is one of your main focuses.

Joshua: Our philosophy is “happy guests.” Whether a guest comes in for a “discounted” service, or it is one of our most “important” guests, we do not “rate” guests. Whoever is our guest in each moment, is the most important in that moment. When guests go to a spa, they are looking for a wonderful experience. Much of this experience is based on the individuals who work with us, as well as all of the other elements that make up an amazing experience. There is an authentic component that is accessible to each guest, so that they feel the passion and thought put into each service, as well as the fluidity and organic nature of each experience.

My take away:

It is always the “experience” that leads. When a guest has an amazing experience, that experience lasts beyond the time and space spent at a location. There are many “intangible” qualities that make for a spectacular experience, and Joshua understands this on a very deep level.

#guest experience

#intangibles

Me: With my own passion for workplace wholeness and all of its components, tell me a bit about your amazing Roc @ Life.

Joshua: So Roc @ Life is our Corporate Wellness Program. I run the program, and since our umbrella company is West Roc, this is a terrific name and concept. We have nutritional seminars, free fitness classes, daily exercise assessments, we have special events, as well as contests. Our wellness calendar is updated monthly. Our program is available to all employees, as it is our desire for all our employees to function at their best.

My take away:

Obviously I am intrigued by this program, as the focus on wholeness and wellness among all employees is impressive. Joshua understands fully that individuals who function at their best and feel good, ultimately add to an entire team and staff feeling good, uplifted, as well as inspired. Our workplace is a place where we should thrive and be within a culture where we feel supported to function at our best and highest potential. I love what Joshua and his team have put together for Roc@Life.

#workplace wholeness

#company culture

Me: So, with all you do, how do you stay so organized and present?

Joshua: I am very organized and I pay attention to others. I know how to prioritize and what to do next, or what can be done at a later time/ date. I use my calendar function on my iphone. I love to learn and I think true listening and being present comes with the job. We need to be intuitive with our guests, and it takes practice as well as consistency to be of great service to others.

My take away:

The ability to stay organized and be truly present is imperative for anyone who strives to be of service to others. The intuitive aspect that Joshua mentions, is rarely spoken about, and I believe it to be one of the most significant aspects to any job working with others. Being able to connect on a heart level and also an intuitive level, are the intangible “soft skills” that many companies are looking for. The heart and intuition are the leading guides to establishing and maintaining true and lasting connections with others. Joshua’s gifts of being heart centered and intuitive, while also being organized and professional, speaks volumes as to the type of leader he is.

#intuition

#heart centeredness

#true leadership

Me: Let’s chat about your team, as you must have a great team to be able to accomplish all you do, and be able to remain so authentic.

Joshua: I have an amazing team! Without my team I would not be able to do what I do. If no strong team, no strong operation. I am able to delegate and I have strong people in leadership positions. I focus on what each individual does well, and my awareness in this helps a lot. I want others to have the freedom to make decisions on their own, and I don’t get in the way of the things they are good at. I enjoy being able to utilize and honor a person’s talents for their own individual development as well as for the collective product we give to our guests.

#teamsynergy

#unique talents

#freedom of expression

Me: What is your favorite part of your job?

Joshua: I love sharing ideas that are “out of the box” that no one has considered. I love unique ideas, concepts, as well as the sharing of them. Whether others “like” it or not, I love the process. We have a mantra here – “the best ideas win.” It does not matter who comes up with the idea – we always want the best ideas to be implemented.

My take away:

Many of us are “out of the box” thinkers. It is amazing that Joshua is himself an “out of the box” thinker, and also embraces others’ creativity and unique perspectives and ideas. Too many companies are not only “rigid” in their approach, but also are not receptive to others’ ideas and feedback; and this in fact does everyone a disservice. Joshua’s environment of team, fresh ideas, and honoring others perspectives; is an environment that truly supports the thriving of its employees, as well as the larger organization as a whole.

Me: What are the things you enjoy outside of work? Hobbies?

Joshua: I love classic cars, music, food, and travel. I also love to write. I write stories with plots and twists, and many of my friends read them. I think it is important to do things that are fun and enjoyable. You don’t have to be “great” at things, as long as you find the pleasure in them. I also love to learn. I am a continual student, as there is always more to learn. The best in life is when I surprise myself with a skill I never knew I had.

My take away:

So many layers to this answer. It is amazing when we can take time to have fun, and do things solely for the pleasure and joy it brings us. As Joshua mentions, we don’t have to be “great” at things to enjoy them. As long as we are doing them, and having fun- that is what matters. Also, it is my belief as well, that we are all students. We are all learning; and being curious about life is one of the foundations from which springs forth great things, new ideas, and evolving concepts. Joshua is a demonstration of this in both his personal life and professional life – his being present and his sense of wonderment and curiosity is powerful.

#enjoying life

#curiosity

Me: With 2018 more than half over, what two words sum up 2018 so far for you – both professionally and personally?

Joshua: Learning & Growth. There are always amazing opportunities being presented, and it is up to me to sift through each opportunity and look at which ones are good for all or most. Which ones will make the largest impact in the most positive ways.

My take away:

With so many opportunities, and time being such a valuable resource, I know how imperative it is to review each and every opportunity and make the best decisions we can. Many times we have to “turn down” opportunities, but as Joshua mentions, with so many opportunities for learning and growth, it is crucial to make decisions based on what will have the most positive impact for all involved. I am a huge advocate for creating “win-wins” as it is in this synergy that true connection, authenticity, and power lies.

#synergy

#learning

#growth

#impact

I loved this interview. Joshua is one of my favorite people in the hospitality industry. His sincerity, heart centeredness, openness, as well as true authenticity are leadership qualities that deserve much respect! Very grateful Joshua took the time to do this interview.

#leading from within

#heart centeredness

#gratitude

It is my hope that those reading this interview can take away something that may resonate with them and their own journey, so they may go deeper into living their best, most authentic heart centered life!

#authenticity

#divine alignment

For more information on Hotel Valley Ho and Mountain Shadows, please visit:

https://www.hotelvalleyho.com

https://www.mountainshadows.com

Rising Stars - Rise Fast!

Featured Spotlight - Joseph Mezquita (Agua Caliente Casino, Rancho Mirage;

Spa Resort Casino Palm Springs)

This blog series has been an amazing platform to connect with others who are heart centered and offer unique perspectives to what they do within the hospitality industry. These individuals are also demonstrations of who they uniquely are, whether at work or outside of work. As we all know we bring our consciousness to all we do… so what one brings to work, is also what one brings to others outside of the work arena.

I started working with Joseph a couple years ago when he was in his third year in a Retail Spa position at Aqua Caliente Casino in Rancho Mirage. I knew within a couple of conversations with him, that he would be a rising star within the industry. Super spectacular in his awareness, perspectives, work ethic, as well as people skills- I was not surprised when he told me he moved on to the hotel side of retail at Agua Caliente & Spa Resort Casino.

As mentioned in some of my previous interviews, I want to shine a light on those who bring their unique perspectives to their work. They are not only a joy to work with, but they also have captured the attention of those they work with, as many of these individuals have excelled within the brands they work for. Not only that, but they are also appreciated and valued by their employers.

What is it about them as individuals? And what does it also say about the companies they work for that encourage and appreciate this kind of talent?

My interview with Joseph Mezquita is below…

Me: How long have you been in the Hospitality/Spa arena?

Joseph: I started with Agua Caliente Casino five years ago. I had no prior “experience” in hospitality and started as a pool attendant. That was my first year, and then I moved into a front desk position at the Spa. I then went on my third year to Retail at Spa. I am now at the Hotel side of retail- five total retail outlets.

My take away:

Anyone who possesses the gifts and talents Joseph demonstrates will rise fast, especially in hospitality. The hospitality industry is focused on “service,” and in times where service and heart centeredness can feel sometimes lost in this industry, there are those that gently remind us, that it is not lost totally. There are shining lights who I believe are here to reflect back to us that the connection with others, even if in one or two conversations, can be powerful and significant.

#hospitality #service

#being a light at work

# workplace wholeness

Me: Now that you are working with five Retail Outlets, how are you able to stay so organized?

Joseph: I am really good at prioritizing. I know what I need to focus on and I know what needs to be done within a specified time. For example, the snacks and drinks ordering is always due by Friday, so I know when in my week I need to schedule this to be done. There are things that need to be done right away, and then there is stuff that I am working on that does not necessarily have a “due date.” I am also very good at paying attention to detail. Little things can make big differences.

My take away:

Being able to prioritize as well as paying attention to detail is important in any position. These skills and talents coupled with Joseph’s ability to connect with others, make for the perfect blend of an exceptional employee.

Me: So do you have a favorite part of your job?

Joseph: My favorite part is getting to know my reps and vendors. I love to learn about how companies start in a certain business, what the product features and benefits are, and I love meeting with my vendors.

Me: So do you have a least favorite part of your job?

Joseph: Not really.

My take away:

Joseph is definitely a people person and he is very easy to get along with. It is clear that he enjoys people and this reflects in his love of his job. Loving people is a gift, and being able to connect on deep levels is a quality that is in “high demand” these days. The ability to connect with another and hold space for another individual – whether at work with coworkers, with sale representatives and vendors, and/or outside of work with friends and loved ones; is one on the most important qualities any individual can embody. Joseph lives this embodiment. Not surprised he answered “not really” to the second part. I knew he is one of those individuals that finds joy in every aspect of his job/ position.

#workplace wholeness

# company culture

#innate people skills

Me: You do so much in your position- are you given much freedom and flexibility in your role or are you micro managed?

Joseph: I am in a great position where I do not really “manage” anyone, and I am not “managed”/“micro managed” by anyone. I am given a lot of freedom and trust to make the right decisions from the one who overseas me and my position. Some of my key responsibilities include managing products, keeping up to date with product knowledge, and merchandising. I also make sure I take the time to keep the team up to date with product knowledge.

My take away:

Many of us have so much on our plates and are pulled in so many directions, it is always refreshing to work with those who trust us to make good decisions, and do not feel the need to micro manage. Talented individuals are able to take the initiative and be creative in much of their approach to what they do – whatever the role. Being micro managed and feeling stifled at work, is not a good thing. Many companies take so much time micro managing talented individuals, where they would be better off just taking a few steps back, and giving these individuals freedom and trust. It is wonderful to hear that Joseph is in a environment that fosters trust and freedom and creativity among its employees. These types of environment foster a culture of growth, synergy, and connection, and ultimately a stronger team atmosphere.

#teamsynergy

#trust

#freedom

Me: What do you enjoy outside of work? Hobbies, etc…?

Joseph: I make time for my relationships with friends and family. I like to de-stress on weekends, so spending time with those important to me is one of my priorities for things I enjoy outside work. I am also big on video games. Great way to de-stress. I also enjoy ceramics. I am also going to school for criminal law, and have one year left.

My take away:

Being able to make relationships a priority is significant. Whether Joseph is connecting with others at work, or outside of work…. Joseph is a connector, people person, and heart centered individual. His light heartedness and fun demeanor also add to his amazing personality; and his creativity and artistic side no doubt add to the mix of his uniqueness and wonderfulness in all that he does and continues to do.

Me: What two words sum up 2018 so far for you?

Joseph: “Unexpected positivity” – this whole year has been extremely positive with work, home, and school. I am meeting my goals at work and at school, and it has been “unexpected” how really positive everything is going.

#positivity

#demonstration

My take away:

Joseph is a true demonstration of unique talents, innate gifts, as well as heart centeredness. He is one of those individuals who leads with his heart, and puts passion and love into all that he does. We are here to be happy and to be passionate about life. The appreciation and gratitude Joseph displays is something we can all learn from. We can all look at our lives, and know that our hearts, gifts, talents, and appreciation should lead every aspect of our lives. Leading from within – always shows itself on the outside. Joseph is a true example of this.

#gratitude

#innate gifts

#leading from within

#heart centeredness

I am very grateful that Joseph took the time to do this interview. It is my hope that those reading this interview can take away something that may resonate with them and their own journey, so they may go deeper into living their best, most authentic life!

#authenticity

#divine alignment

For more information on Aqua Client Casino in Rancho Mirage &

Spa Resort Casino in Palm Spring visit:

http://www.hotwatercasino.com

https://www.sparesortcasino.com

Getting Real and Raw with Sonee Singh

Featured Spotlight - Sonee Singh (Founder, Petal Life)

This interview was a special treat for me, as Sonee has become a very treasured friend of mine. We met at an ISPA show a while back and our paths crossed again a couple years ago, and our friendship continues to blossom.

Shining a spotlight on those who are raw, real, and heart centered, while being present in their work, is something I feel is important, now more than ever. Those who demonstrate who they are in their actions, words, and deeds are not only refreshing to engage with, but are also extremely valued as they represent an example of true authenticity. It is nice to speak with those who hold the energy of centeredness, love, and presence, in their chosen fields.

Our work is supposed to be a place where we can be ourselves, and be appreciated for our unique perspectives and talents we offer. Whatever the “job” or “profession,” we can all be healers for one another by being truly present and centered in love and acceptance. It is my hope that we can all learn and grow by engaging in meaningful conversations such as these that can benefit the whole.

My interview with Sonee is below...

Me: How long have you been in the Hospitality/Spa arena?

Sonee: 15/16 years.

My take away:

I have noticed that many who work in the Hospitality/Spa arena, generally stay within the industry. Though their “roles” may change, the love and loyalty to the industry remains. Some may even leave for a bit, but most usually return even more refreshed and reinvigorated, and ultimately bring an even deeper and more integrated approach to what they do.

#hospitality

#spa

#loyalty

#being integrated at work

Me: What was your first job in hospitality?

Sonee: I began in room reservations at the Pierre hotel (a hotel managed by Four Seasons). I liked the environment, liked the hotel, and liked working with the people there. It was always good connecting with people, even if on the phone. From there, I went to Four Seasons DC, and then MOHG (Mandarin Oriental Hotel Group, working in Hong Kong as well as San Francisco). I then went on to work for Red Door.

My take away:

Sonee’s love of people and innate gift of connecting with others, are at the core of all of her “positions.” I speak with so many individuals who work at Resorts and Spas, many of which are answering the phones. I can always tell within the first two minutes of a call, if someone likes their job, and if they are connecting on the phone with me. Many answer the phone and are super quick to pass the call off to someone else, or are not able to answer a question and do not take the time to ask someone... so for me, someone who excels in reservations, and understands connection and service, is a talent that really should be valued by any organization, as it really can not be “taught.” There are other things one can be “trained” in, but not the ability to connect with another. Not surprising to me that Sonee went on to excel at other positions with other amazing brands, and continues to excel in all she does.

#actions speak louder than words

#connection

#presence

Me: So let’s talk about your background/training/education. I know you went to Cornell, which is such an amazing school. You got your degree in Hospitality Management?

Sonee: I actually have an MMH – which is a Masters of Management in Hospitality. I wanted more education, knowing I wanted to move forward in hospitality.

My take away:

Sonee has an undergraduate degree from Cornell, and also attended graduate school at Cornell. While in graduate school, one of the professors who was teaching a wellness and spa class looked to Sonee to do some research. Since she had enrolled in the pre-med program at Cornell, her academic background laid a wonderful foundation for this perfect fit!

#wellness

#spa

#education

Me: Let’s chat a bit about what you are doing now – your amazing Petal Life. When did you start Petal Life?

Sonee: The business was started in 2016. Interestingly, Petal Life began as part of my thesis project for my CAM degree. I wanted to share information on health and wellness. I wanted it to be about lifestyle, supplements, aromatherapy – resources for one’s own healing journey. The blog began in 2015. I sent out weekly newsletters sharing information on a range of topics to assist people to get more knowledge to improve their own individual health.

My take away:

Petal Life is the perfect platform for Sonee to display her talents and gifts, as well as weave all of her knowledge and education to make for an amazing company. Aside from her education at Cornell, she also holds a Masters of Science from the American College of Heath Care Sciences, and is a Registered Aromatherapist. Her approach to wellness and wholeness is based on the fact that we are all individuals, and wellness and wholeness is not a “one size fits all.” While there may be some common themes to the wellness categories, the individualized approach has always been one that has been of interest to me. We are all unique individuals, with unique blueprints. Being able to interact and work with someone like Sonee is refreshing, as it is her ability to understand the uniqueness of others, while holding sacred space for this uniqueness, which makes her an amazing healer in the wellness space.

#wellness

#uniqueness

#healing

#divine blueprint

Me: What is your favorite thing about Petal Life?

Sonee: I enjoy seeing people resonate and respond positively with my products or something I've written.

My take away:

This is one of the common themes of any great company. Truly loving what one does, as well as sharing unique gifts and talents on the platform of business, is the foundation of any great company. Resonating with others, and giving back is usually a natural by-product and progression of this business “structure.”

Me: Do you have any daily rituals?

Sonee: First thing in the morning, I have my “tea ritual.” I make my tea “Indian tea style.” It is a 15 to 20 minute process, and it is like a spicy/chai tea. I like to start the day off with something nourishing for me, and I am present and do this in silence. While I am making my tea, I set my intention for the day. I also take this time to write two pages free flow writing, and read while drinking my tea. I do this seven days a week. If I am traveling, I may not do it in the morning, but I do not skip the free flow writing, reading, or meditation.

My take away:

The importance of positive daily rituals seems to be highly significant, especially in the times we are in. Connecting with one's core and setting intentions for the day is imperative if we are to stay consistent and authentic to who we are and why we are here. There are so many distractions and so much “busy-ness” during the day, that for one to be able to truly be present and connect with one's self, as well as others, daily rituals seem to work and are effective. Also, having a daily “spiritual practice” is significant. It does not really matter the “form” it takes – what matters is that we each create ones that work for ourselves and ones that we can be consistent with.

#daily rituals

#free flow writing

#spiritual practice.

Me: What are some of your other passions and interests?

Sonee: I love writing, as well as baking. Possibly in another life I was a pastry chef.

My take away:

The ability to express oneself and touch others, whether writing or speaking, is a gift as well as an art. Sonee is definitely creative, heart centered, and present in all she does. If ever she decided to be a pastry chef in this life, I am sure she would bring her same consciousness to that “profession” as she does to everything!

#connection

#consciousness

Me: This brings me to asking you about your ability to stay present. We chat about this a lot. Aside from your daily rituals, any other insights as to how you are able to stay so present and connect?

Sonee: I think that with the “scarcity” of time, with always so much to “do” – it is important to just “be.” It is not a waste of time to just be in the moment and present, especially with another. The current climate in our society is that there are so many “demands” on our time, not too many stop to focus on self and each other. It is important to take time to connect internally and externally.

My take away:

The ability to connect with self and the ability to connect with another go together. Those who are most connected to their true divine self, are better able to connect with another. It is my belief that we are all here to connect deeply with self and others, though there are many levels of “connecting.” Sonee is one of those who can connect on very deep levels, and I appreciate and am honored to know her. Our friendship has certainly grown in both its expansiveness and its depth. Very refreshing to have a friendship like this as well as be able to share within our work. Definitely workplace wellness and wholeness at its finest!

#connection

#workplace wholeness

#workplace wellness

Me: What are the two words that sum up 2018 so far for you?

Sonee: Insightful and Purposeful. In connecting with myself, it has given me deeper insight and purpose. I have deeper clarity as to who I am as a person and where I want to go.

My take away:

Taking this time and interviewing someone who I am blessed to call my friend was very special for me. Even with those we already are connected with, it is always great to connect on a deeper level. As much as I already knew about Sonee, I learned a few more things about her during this time; and it is my hope that those reading this interview can take away something that may resonate with them and their own journey.

#authenticity

#divine alignment

#insight

#purpose

I loved this interview and time spent chatting with Sonee. I am so grateful she took the time to chat with me. Sharing time and deep connection with another is so valued and appreciated, especially within one's work.

#deepgratitude.

For more information on Sonee & Petal Life, visit:

https://www.petallife.com

Balanced Guru - A Genuinely Balanced and Whole Corporate Culture

Featured Spotlight - Paola Pinto (Co-Founder - Balanced Guru)

Since I have received such great responses and wonderful feedback for my recent blog interviews, I decided to expand and interview some of my favorite vendors/manufacturers. Not only do they have wonderful products, but the teams and corporate cultures that they have created, speak volumes as to workplace wholeness and workplace wellness.

#wellness is wholeness

#happy at work

#integrated #authenticity

#expressing unique gifts and talents

Shining a spotlight on those who are effective and heart centered, while they are leading; is something I feel is vitally important. We all can learn and grow by engaging in meaningful conversations, such as these, that can benefit the whole. Whether a company is small, mid sized, or large, the common thread is the same, and the questions asked are quite similar. What kinds of unique perspectives do these leaders bring to their brand, and how do they relate to their team? In addition, do their employees, on all levels, feel appreciated and valued by those that lead?

What is it about these leaders as individuals? And what does it also say about their companies and brands that are thriving in the workplace wholeness space.

My interview with Paola Pinto, is the first of this series...

Me: When did you and your brother start Balanced Guru?

Paola: Approximately 4-5 years ago. We work really well together, and my brother and I are a solid team. We do not do anything without sharing with one another. My brother has an amazing eye for detail, and is very on point with his perspectives.

My take away:

Paola came up with the name "Balanced Guru" and it is not surprising to me. She is one of the most grounded, present, and loving individuals among whom I work. Genuine love, authenticity, and joy are at the foundation of this organization. Paola and her brother both have the energy of love, presence, and compassion in their aura. When you speak with them, they are always warm and loving, and present! There is a genuine feeling of caring and compassion for ALL the people that are part of their organization.

#compassion at work

#being present

#presence at work

Me: What is your favorite part of your role at Balanced Guru?

Paola: When I am at a show, and a "stranger" comes up to me and tells me how much they love our products. There is an authentic sharing in that, and it brings me a lot of joy.

My take away:

All of the Balanced Guru products are "winners," and there is at least one or two products that are perfect for anyone! Both of Paola's parents are chemists and have been in the manufacturing business for many years. Paola's mom is the chemist at Balanced Guru - the mind behind every formulation. Her father overseas and manages all production. Many of their employees have been with them for many years. It is a true team effort, based upon authenticity that is evident with the Balanced Guru brand.

#vision

#heart into work #team matters

#all about the team

#better together

#creative decision making

#power of creative vision

Me: The amount of presence and heart centeredness you demonstrate is quite refreshing in times where most leaders are not present and compassionate with their teams. How are you able to remain so authentically present in your work?

Paola: When I am in a safe and quiet space I want to be mindful, and when I am with another I try and do the same thing. I want my level of attention to be the same, whether I am alone, or with someone else. I practice mindfulness, and the more I do it, the easier it gets to be present in each moment.

My take away:

Many talk about being mindful and present, and many read books about mindfulness and presence. Being a demonstration is a totally different thing. Paola is definitely an example and demonstration of someone who is able to be present, centered, and loving in the moment. We can all learn a lot from her, just by being in her presence.

#mindfulness

#presence

#heart centered

#joy

#vision

Me: Do you have any daily practices that help to keep you so present, mindful, and loving?

Paola: Every morning after feeding my dog, I light a candle and sit quietly and pray or just breathe, for at least 10 minutes, sometimes longer. In the evening I walk my dog, and this is also like an evening walking meditation, We have beautiful trails by our house, and we live in a quiet neighborhood where there is not too much traffic.

My take away:

Another thing people speak about is the importance of having daily practices and "rituals."

Again, Paola demonstrates this, and lives this. It is clear without even knowing this about her, as I knew before asking this question, that she has to have some kind of daily practice to be able to operate at this level. Any interaction I have ever had with her, even prior to working together, has been quite refreshing, as well as powerful.

Working with her, I have always been able to express myself, my ideas, as well as my heart with her. She was one of the very few people I work with, who was genuinely present for me, when I was going thru some physical health issues. To this day, she always asks me how things are, how am I doing, she gently guides with amazing advice and suggestions on work/ life, etc... she is exceptional as a person, leader, and role model.

#team connections

#team compassion

#team presence

Me: What are some of the things that you enjoy when not at work?

Paola: I enjoy going for walks (especially with my dog), going to the movies, going to the beach. It is definitely important to designate a time for fun and joy The decision to do things that are not "work related," and that are fun and bring us joy, should be a priority. I feel like these things are necessities.

#joy is a priority

#fun is a priority

Me: What are the two words that best describe this year 2018 for you?

Paola: New beginnings. I look for them, and I create them.

My takeaway:

That pretty much sums it up! Paola looks for new beginnings, while also looks to create them. We are all here to grow, evolve, and expand - both personally and professionally. Paola lives this!

#new beginnings

#growth

#expansion

This has been an amazing interview, and I am so grateful Paola took the time to chat with me. There is true joy and gratitude in being authentically connected with another especially within one's work.

#gratitude.

For more information on Balanced Guru visit

https://balancedguru.com

Workplace Wholeness & Being Integrated

Featured Spotlight - Charlene Kimura (Halekulani - Boutique Buyer/Manager)

My interview with Charlene, was one of the most integrated interviews, in terms of a true demonstration of one who brings their whole self to work, in an extremely whole and healing way. Charlene is no doubt a shining star in the industry, as her expertise, blended with her personality and spirit, transcend any trivial definition of what a "job" really is.

For many years now, there has been an increased conversation, within the resort/ hospitality industry, as to "wellness" - wellness travel, wellness in the workplace, wellness retreats, etc... The true meaning of this word, has gotten a bit "messy" and many throw this word around like they have done with many other great words.

For me, true wellness is wholeness. Wellness is not just about eating organic food, or taking yoga classes - it is about being whole and integrated as an individual. The companies that seem to flourish are the ones where the employees are happy, integrated, as well as able to authentically use their gifts and talents. Being joyful, aligned, and authentic is imperative if one is to be whole; and authenticity and joy is indeed a real aspect to wellness. We bring our consciousness to every aspect of our lives, so the integration of who we are, needs to be demonstrated in our work as well. There is immense value in understanding this.

As those who have read my past interviews already know, I started this series, as I wanted to shine a light on those who are effective, heart centered, and service oriented, as they bring their unique perspectives to their work. In the times we are in, some in the hospitality industry can feel " pressured" and possibly "overworked," but more so than not, most are super happy in their positions, and have excelled within the brands they work for. Not only that, they are appreciated and valued by their employers.

What is it about them as individuals? And what does it also say about the companies they work for that encourage, and appreciate this kind of talent?

This fourth interview is with Charlene Kimura, Halekulani Boutique Buyer/Manager:

Me: How long have you been working for Halekulani?

Charlene: I started working in 1983, as we trained before our opening in September of that year. When I started, there was not even electricity... we were all walking around with flashlights.

My take away:

When someone like Charlene stays with a company for this many years, it speaks volumes as to how one can grow and expand within a company, when given the space and opportunity to be themselves.

#integrity at work

#authenticity

Me: What is your favorite part of your job?

Charlene: Being able to use my creativity and vision. When I have an idea, I like to run with it.

My take away:

From the beginning, Charlene has been able to use her vision and creativity in her role at Halekulani. At the outset, she knew that even when buying shirts, whether tees or polos, they were not "uniforms," but they were to be a beautiful representation of the Halekulani brand. She has consistently focused on adding color, flair, and class to everything in her boutique. The joy that Charlene has when talking about a "winning" product that sells through, is infectious. This joy is also evident when she talks about a custom/ branded product design that she initiates with her own creative vision. With even a simple category such as "cookies," she has been able to makes the cookie category exceptional! Down to creating the box, shape of the cookie, the ingredients- super impressive and branding at its finest!

#joy

#vision

#heart into work

#quality

#creativity at work

Me: How do you stay so effective in your role as Boutique Buyer/Manager?

Charlene: I am able to make fast decisions.

My take away:

Working with Charlene for a number of years now, she has the ability to make very fast decisions. She stays true to her vision, and her creativity, and she knows the value of branding, as well as the value of a quality product.

#branding at its best

#branding at its finest

#creative decision making

#power of creative vision.

Me: The amount of self awareness you demonstrate is impressive. How are you able to remain so authentic in your work?

Charlene: I am able to use my talents and gifts, especially in the areas of creativity and vision. I am able to excel in communicating the Halekulani brand with amazing products that are unique and great quality.

My take away:

Charlene's background in fashion merchandising continues to serve her to this present day. I rarely have seen a person in her position, that understands the value of branding within a retail space. The kinds of niche products she finds, her flair for design, as well as her impeccable taste in making products "their own" - adds to the whole experience of a stay and visit to Halekulani. From teddy bears, to cookies, to soaps, she has put her heart into creating a product experience with each item. She knows what she wants, and has a vision for each category, and that makes her exceptional in her role at Halekulani.

#joy

#vision

#heart into work

#quality

#branding

Me: What do you think contributes to the longevity of many of the individuals who work at Halekulani?

Charlene: People like to stay here. For many, their job has become much of their life and in general we have a very low turnover. The pay is good, the benefits are good, and most are very satisfied and want to stay here.

My take away:

Charlene works with a great group of individuals. She acknowledges, as well as appreciates, that she shares her success with her Executive Team, Operations Manager, Inventory Clerk, as well as Sales Team who all support her in who she is. It is clear that there is not only longevity but friendship and true connections, among those with whom she works with. All great companies not only value their employees, but create environments where individuals can thrive, while being authentic to who they are.

#team loyalty

#team connections

Me: What are some of the things that you enjoy when not at work?

Charlene: I enjoy spending time with my family & extended family. Every weekend I do my own 'meals on wheels' as I cook and deliver to seniors who are unable to cook for themselves. My daughters assist me, and they have become a part of this as well.

My take away:

Charlene is married, and has three children. It is clear that whether she is at work, at home with family, visiting with extended family, delivering meals to seniors, or traveling - she is a walking demonstration of love, authenticity, warmth, and heart centeredness. The amazing example she is providing for her daughters, as well as others, speaks volumes as to the kind of individual Charlene is.

#family

#extended family

#being an example

#demonstration

#authenticity

Knowing Charlene for many years, and being able to have this type of interview with her was a wonderful experience. As it is said, "when two or more come together".... there is a powerful energy in sharing ideas, perspectives, as well as true joy in being authentically connected with another within one's industry. This type of energy expands outward and this is how we share our divine blueprints with others.

Not only is Charlene a super spectacular person, but she is someone who anyone can learn something from. Not only does she excel in her work, but she is a demonstration of true wisdom, integrity, positivity, and joy! She exudes joy, class, heart centeredness, vision, courage, and authenticity.

Another amazing interview, and I am very grateful that Charlene took the time to chat with me!

#gratitude

For more information on Halekulani visit

https://www.halekulani.com